![]() ![]() I have not received my order it appears to be late? Please provide your order details and a clear photo or video of the relevant damage so we can organise a replacement part or product as quickly as possible and lodge a claim with the shipping carrier. What happens if my product is damaged in transit?Īll products leave our warehouse well packaged, in perfect condition and this is how they should arrive to you! We hope it doesn’t happen but in the unlikely event that an item gets damaged in transit or part of a delivery is missing please notify us via the Contact page or email directly within 2 business days of receiving your order. Any damages, errors or omissions notified to us after this period will not be considered. ![]() Any errors, omissions or damage to items must be notified in writing, within 24 hours of receipt of your delivery, or by the end of the next working day. It is your responsibility to carefully check that all items have been delivered in the correct quantity and to the required specification. Please note deliveries by our couriers can only be left at your front door, reception or goods inwards. Ensure you sign for all goods as unchecked so that if in the unlikely event something is damaged, claims can be made from the couriers. We use a reputable national courier service to send out all of our boxed delivery items. Not all products shown on the website are held in stock, so delivery time of these goods may vary. We will undertake to use reasonable endeavors to dispatch the Goods within this timescale but we cannot guarantee to do so. However, we are constantly working on improving our services so hopefully one day we will be able to offer that service.įor all stock orders we aim to deliver the goods within 7 working days, however delivery is often quicker. Now we do not offer specific day of delivery. Please note that each item will be shipped separately, therefore, you might receive your items in separate days. We have multiple shipping partners which include DPD for normal parcels and DHL for oversized parcels such as desktops. Please note that if you are ordering from Ireland, additional charge of £100 for shipping each item. We offer Free shipping on all of products you are ordering. ![]()
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